terms and conditions.

website use & service information

Last Updated: Dec 2025

The conditions under which you may access and use the steady space website and the information contained throughout is outlined here. By using this website, you agree to these terms and acknowledge that services are delivered in accordance with Australian law and the professional standards relevant to social work and mental health practice.

general information only.

The information on this website is for general educational purposes. It is not a substitute for personalised clinical advice, assessment, or treatment.

Accessing this website or contacting steady space and practitioners associated, does not create a professional therapeutic relationship. A professional relationship is established only after the intake and informed consent process has been completed.

professional scope.

steady space provides counselling, clinical supervision, and training services within the scope of a credentialed mental health social work practitioner in Australia.

Services do not include diagnostic confirmation or emergency mental health support.

If you are in crisis or require urgent assistance, please contact emergency services or your local mental health service.

accuracy and updates.

Every effort is made to keep website information accurate and up to date. However, steady space does not guarantee that all content is current, complete, or free from error.

Content may also be updated or removed at any time without notice.

intellectual property.

All content on this website — including text, branding, layout, and design — is owned by steady space unless otherwise stated.

You may not reproduce, distribute, or modify any content without written permission.

external links.

This website may contain links to external websites for convenience or reference.
steady space is not responsible for the content, accuracy, or privacy practices of external sites.

limitation of liability.

steady space is not liable for any loss, damage, or harm arising from:

• use of this website

• reliance on website content

• technical issues, interruptions, or errors

• decisions made based on general information provided here

Nothing in these terms limits your rights under Australian Consumer Law.

privacy and data handling.

steady space complies with the Australian Privacy Principles (APPs).

Your personal information is handled in accordance with the Steady Space Privacy Policy, which is available on this website.

accessibility.

steady space is committed to providing accessible and inclusive services. You can read our accessibility statement and provide feedback here.

If you experience barriers using this website or accessing services, you are encouraged to contact to discuss adjustments or alternatives.

informed consent and service agreements.

Full details about confidentiality, informed consent, fees, cancellations, telehealth, and information sharing are provided to clients again in the Client Information Pack before services commence. These documents form the basis of the service agreement between steady space and clients. If you have any questions or something remains unclear, you are welcomed and encouraged to contact to seek clarification.

complaints and feedback.

Feedback is both encouraged and welcome at any time.

Concerns can be raised directly with steady space in the first instance. If you are not happy with the response you receive, you can also make a complaint through the relevant professional body, such as the Australian Association of Social Workers (AASW).

governing law.

These Terms & Conditions are governed by the laws of Queensland and the Commonwealth of Australia.

contact.

For questions about these Terms & Conditions, please contact:
admin@steadyspace.com.au
or
PO BOX 136
Annerley, Qld, 4103.